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C3’s four major training and workshop programs uses the firm’s proprietary evaluation toolkits - chosen from multiple versions of PH Toolkits, Problem Hunter Evaluation and the IEE Toolkits, Initiative Execution Evaluation - to work with your business leaders to customize and implement the following programs and workshops (click for details on basic program steps and potential training topics):
- CornerStone Cubed Toolkits and Training
- Business PH + IEE Workshops and
- Business Plus PH + IEE Workshops
- IEE Confidence Check
THE RESULTS
While C Cubed’s programs will all result in locating obstacles to your company’s major plans (strategic in nature or focused, like sales and marketing) work to meet their intended goals, they will also provide you with results that are important to your customers, your future performance and successful initiatives:
- The discovery of unexpected opportunities.
- Determines how well you really know your customer’s business.
- A reality check on what’s working well and what’s not.
- Identifies an “early warning” set of critical issues and their root causes.
- Objectively assesses the confidence level that advantages will succeed.
- Creates vision, value, and strategy alignment across project and business teams.
- Captures results in work books for (future) initiative implementation flexibility.
THE PROGRAMS
CornerStone Cubed Toolkits and Training. C Cubed recognizes that you may want to provide PH and IEE workshops using your own facilitators - sales and marketing professionals come to mind - for of any number of reasons - e.g., costs, internally lead sessions, or scheduling flexibility.
Contact C Cubed to purchase toolkits and training sessions on how to use them, deliver workshops, or explore new ways to benefit from the questions they ask.
Business PH + IEE Workshops. PH workshops are designed to work with company personnel (see right panel) to build benefit and activity innovations and optimizations by finding problems and developing internal insights. Using the firm’s Cube Framework, participants go through a structured, yet conversation stimulating, problem hunting process that focuses on finding the ordinary and extraordinary reasons plans will or won’t work and build the initiatives needed to fill the discovered gaps.
Once initiatives are defined, use IEE Toolkit to fully evaluate your confidence that they will succeed making your plans stronger.
Business Plus PH + IEE Workshops. Based on Business PH + IEE workshops, Business Plus workshops have two variations:
- The workshop is delivered to a select group of customers covering your market segments so you get direct knowledge from customers about their businesses, the results they work for, their issues and their needs. The goal is twofold: Help customers discover opportunities for their own “successful plan” advantages, and, just as important, uncover any hidden opportunities that your company can turn into plan enhancing innovations and optimizations - on your own or co-developed with customers.
Looking for unique value to offer your customers? How about delivering the Business+ PH service! By doing so, you get another important benefit: the trust you build by engaging your customers with an “I’m interested in your business!” approach that goes beyond selling your products and related services. (See CornerStone Cubed Toolkits and Training.)
- The second variation is built upon the first: In addition to customers completing the workshops, your company completes one as well, but with a twist: your sales and marketing groups (and any other organization that needs to know the customer) complete sessions as if they were their customers. This will help your company find assumptions and “we’re not on the same page differences” that can throw plans off track.
IEE Confidence Check Workshops. Your company has already defined plan strengthening initiatives. Use IEE Toolkits to check your confidence that the six “why, what, how, who, where and when” questions have been fully explored and answered so you can better predict and prioritize (by comparing up to five) implementation. Finally, consolidate your answers into a coherent statement that clearly answers the six questions and highlights the “gaps” discovered that, once filled, fully build your confidence that the initiatives are the right ones to strengthen plans.
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